Frequently Asked Questions


How long should I book my initial appointment for?


I suggest coming in for 1 hour. This allows me to take your medical history, do a thorough assessment of your condition and have time for treatment. This also allows for any questions you may have.


Will my extended Health Care Plan cover massage therapy treatments?

The extent of coverage depends on your individual insurance policy. Most plans cover 80-100% for massage therapy. Please check with your employer or insurer to determine your coverage.


What about ICBC or MSP claims?

I have an opted out practice. This means that I will serve patients with ICBC or MSP claims, but directly bill the patient and provide a receipt, and then it is up to the patient to forward the receipt to ICBC or MSP for reimbursement based on ICBC or MSP limits.


Do I need a doctor's referral before booking my massage appointment?


No, you do not need a referral to see an RMT. Sometimes your extended health insurance plan requires one for reimbursement. Please check with your employer or insurer to determine your coverage.


What is the difference between a Registered Massage Therapist (RMT) and other types of massage practicioners?

An RMT has been put through a rigorous and comprehensive college based program that entails 3,000 hours of classroom instruction plus hundreds of hours of hands on training. To retain the RMT designation, RMT’s must continually take post-graduate courses on a yearly basis. Registered massage therapists are regulated by the College of Massage Therapy, who in turn is regulated by the Health Act – this ensures that the patient receives competent and ethical care and that their trust and confidentiality is always respected. 


What type of conditions do you treat?

Whiplash, sports injuries, chronic overuse (such as tendonitis, carpel tunnel syndrome TMJ dysfunction, etc.), strains, sprains, arthritis, fibromyalgia, pre and post-natal, stress related disorders, migraines, postural, multiple sclerosis, sciatica, frozen shoulder, digestive disorders, joint dysfunction and more.


How often should I come for massage therapy?


After the assessment of your condition and your initial treatment, we will be able to discuss a more detailed and individualized treatment plan that would be best for you.